managed services are not always a one-size-fits-all solution. There are many different types of managed IT services that support varying business goals. This is why partnering with the right MSP is important. Most MSPs will offer a few different types of managed services , but they may or may not have the one you need. A managed IT support service does the same work as an internal tech support team. Their duties may include troubleshooting, system monitoring, or IT support outside business hours. Most managed support services will monitor your helpdesk and work with clients or staff members to resolve their IT issues. Usually, managed support will include patching any discovered issues and upgrading software as necessary. Managed support is the most common reason why companies hire an MSP. Many small to mid-sized businesses do not have sufficient internal resources to cover their IT support needs. An MSP that offers managed IT support can fill this gap. Outsourcing support to an MSP will also provide plenty of cost savings on overhead. Generally, paying an MSP based on their contract is more cost-effective than paying internal employees a regular wage. Managed security services provide 24/7 protection of your sensitive data. Managed cybersecurity providers may offer vulnerability scans, malware detection, disaster recovery , or cybersecurity training. A consultant from your MSSP (managed security service provider) monitors your network traffic and antivirus tools. If a threat is detected, the MSSP consultant will neutralize the threat and patch the exploited vulnerability for you. More info: Managed it help desk services
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