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Customer Relationship Management (CRM) systems are vital for improving client service, optimizing operations, and enhancing overall efficiency. However, implementing CRM systems in the banking sector presents unique challenges. This article delves into these challenges and offers strategies to overcome them, with a focus on CRM in the banking industry.Understanding CRM in Banking Industrycrm in banking industry are designed to manage customer interactions, streamline processes, and offer a personalized experience to clients. These sy... more
