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The global Customer Communication Management market size was USD 2.74 Billion in 2022 and is expected to reach USD 12.33 Billion in 2032, and register a revenue CAGR of 17% during the forecast period. Customer Communications Management (CCM) is the collection of tools, technology, and procedures used by companies to manage customer interactions through various channels, including email, social media, SMS, and print. Rising desire for personalized and contextualized customer communication is one of the key factors driving r... more