User blogs

IntroductionIn the ever-evolving landscape of customer service and support, businesses are constantly striving to find innovative ways to enhance the customer experience. One such advancement that has gained significant momentum in recent years is the integration of agent assist chatbots. These intelligent virtual assistants have revolutionized the way companies interact with their customers by providing prompt and personalized responses to queries.Definition of an Agent Assist ChatbotAn agent assist chatbot, also known as a virtual ... more

Introduction In today's digital age, chatbots have become an invaluable tool for real estate agents and agencies to automate conversations, qualify leads, and provide 24/7 assistance to clients. With the ability to respond to common questions instantly, areal estate chatbot examplecan save agents countless hours while delivering a seamless customer experience.This guide will walk through the key steps to build an effectivereal estate chatbot example using a proven conversational framework. We'll cover how to:Identify the goals and u... more

Introduction  Customer service is an essential part of any successful business. Providing quick, accurate, and helpful support can increase customer satisfaction, build brand loyalty, and grow revenue. Implementing an AI-powered chatbot on your website is one of the best ways to enhance your customer service.Freshdesk is a popular customer support software that offers a robust yet user-friendly chatbot builder. In this article, we’ll explore what Freshdesk chatbotsare, their key features and benefits, and provide a step-by-step... more

Introduction WeChat, the popular Chinese multi-purpose messaging, social media and mobile payment app owned by Tencent, has seen massive growth since its launch in 2011. As of 2022, WeChat has over 1.2 billion monthly active users. With such a huge user base, WeChat has become an integral part of daily life in China.One of the key features driving WeChat's success is its support for bots through its APIs. WeChat bots allow users to interact with accounts in an automated way to get information, purchase products and services, play ga... more