Although this may be obvious to you, working from home could mean that your business does not have an internet connection of the highest quality. You'll need to invest in an efficient network to ensure you aren't cut off of interactions with customers. Efficiency and speed are crucial for customer service.
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4. You are a skilled communicator.
Your presence and tone shouldn't be hampered simply because you don't meet with people face-to-face. This might be more suited to a support rep or call center representative who has the ability to talk to customers by phone. When your only communication means is live chat and email it isn't possible to present yourself or your company's image with your written phrases. So, make sure you're getting your message across clearly and leaving no space for confusion.
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5. It is possible to network outside of your comfortable zone.
One of the great things about working in an office is that you have free access to a variety of employees with whom you can network daily. However, just because you're remote doesn't mean you can't connect with others. It is important to be comfortable speaking to your colleagues via video or in coworking spaces. These interactions will help you advance your career.
If the idea of remote customer service still attractive to you, keep reading to find out more about the different kinds of jobs that are available.
When your lifestyle does not permit you to work, it can make it difficult to find a job. Perhaps you're a stay-at-home home parent or you desire to travel. Or maybe your dream job is halfway across the country. Whatever your situation remote work could be an alternative.
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