Lufthansa Airlines ORD Terminal from mariamary's blog

Lufthansa Airlines, one of the world’s leading carriers, operates from Chicago O’Hare International Airport (ORD), primarily Lufthansa Airlines ORD Terminal using Terminal 1 for its departures and arrivals. Whether you are traveling for business or leisure, understanding the layout and services available in Lufthansa's terminal at ORD can greatly enhance your travel experience. This guide provides a comprehensive overview of what to expect when flying Lufthansa from Terminal 1 at O'Hare.

Terminal Overview

Chicago O'Hare is one of the busiest airports in the world, serving as a major hub for both domestic and international flights. Lufthansa operates from Terminal 1, which is primarily home to United Airlines, a key member of the Star Alliance network, of which Lufthansa is a member. This offers a seamless experience for connecting passengers on Star Alliance flights.

Terminal 1 is divided into two concourses: Concourse B and Concourse C. Lufthansa typically operates its flights out of Concourse B, where you will find most of the airline’s check-in counters, gates, and services.

Check-in and Baggage Services

When you arrive at Terminal 1, the first step of your journey will be check-in. Lufthansa offers multiple check-in options to suit different types of travelers. You can check in online via the Lufthansa website or mobile app up to 24 hours before departure, allowing you to avoid long queues at the airport. However, if you prefer to check in at the airport, Lufthansa has a designated check-in area located on the upper level of Terminal 1, close to the security checkpoint.

There are dedicated counters for First Class, Business Class, and Star Alliance Gold members, which help to expedite the process for premium passengers. Economy Class passengers have separate check-in counters, though they are generally well-organized to minimize wait times.

If you have excess or oversized luggage, Lufthansa’s baggage drop-off area is also located in this section of the terminal. Baggage policies vary depending on your class of service and frequent flyer status, so it’s always a good idea to review these before arriving at the airport.

Security Screening

Once you have checked in, the next step is security screening. Terminal 1 at O’Hare is equipped with TSA PreCheck lanes, which can significantly speed up the security process if you are enrolled in the program. Additionally, premium passengers flying in First Class, Business Class, or those holding Star Alliance Gold status can take advantage of expedited security lanes.

Despite the size of the terminal and the number of flights departing from it, security in Terminal 1 is generally efficient. However, it is always advisable to arrive at least 2-3 hours before your scheduled departure for international flights, as lines can vary depending on the time of day and season.

Lounges

For those flying in premium cabins or holding elite status with Lufthansa or a Star Alliance partner, Terminal 1 offers access to several lounges. One of the key lounges available is the United Polaris Lounge, located in Concourse C, which is accessible to Lufthansa passengers flying in First or Business Class.

The United Polaris Lounge is renowned for its upscale amenities, including shower suites, private workspaces, and a range of dining options, from à la carte meals to self-serve buffets. Whether you’re looking to relax before your flight or catch up on work, the lounge provides a comfortable and quiet environment.

Lufthansa passengers with Star Alliance Gold status, or those flying in Business Class, can also access the United Club lounges located in both Concourse B and Concourse C. These lounges offer a more casual experience but still provide comfortable seating, snacks, drinks, and Wi-Fi access.

Dining and Shopping

If you are not eligible for lounge access or simply prefer to explore the terminal, Terminal 1 at O’Hare offers a wide variety of dining and shopping options. Concourse B features several well-known restaurants and cafes where you can grab a quick bite or enjoy a sit-down meal before your flight. Some popular options include:

• Goose Island Beer Company: A local favorite, offering craft beers and pub fare.
• Billy Goat Tavern: A Chicago institution serving up burgers and sandwiches.
• Starbucks: For a quick coffee or snack on the go.

If you’re in the mood for shopping, Terminal 1 has several retail outlets, including duty-free shops offering luxury items like perfumes, cosmetics, and electronics. You can also find travel essentials, books, and magazines at various newsstands located throughout the terminal.

Boarding and Departure

Lufthansa’s gates in Terminal 1 are typically located in Concourse B, though it’s always best to check your boarding pass or the airport’s flight information displays for the most up-to-date gate assignment. Boarding generally begins 45 minutes to an hour before departure, and Lufthansa is known for its efficient boarding process.

First Class, Business Class, and Star Alliance Gold members are invited to board first, followed by Economy Class passengers in groups, based on the row number. Be sure to listen for announcements or check the Lufthansa app for boarding updates.

International Arrivals

If you’re arriving at O’Hare on a Lufthansa international flight, you will typically go through U.S. Customs and Border Protection at Terminal 5, O’Hare’s international terminal. However, Lufthansa may also have some flights arriving at Terminal 1 due to the connectivity with United Airlines. After passing through customs, you can take the airport’s people mover or shuttle buses to reach other terminals, including Terminal 1 for any connecting domestic flights.

Final Tips for a Smooth Experience

• Arrive Early: For international flights, it’s recommended to arrive 2-3 hours before departure to allow plenty of time for check-in, security, and boarding.
• Use Online Check-In: This can save you time at the airport, especially if you are only traveling with carry-on luggage.
• Lounge Access: If you have access to one of the lounges, take advantage of the amenities to relax before your flight.

Flying Lufthansa from Chicago O’Hare’s Terminal 1 can be a seamless experience, especially with proper planning and knowledge of the terminal’s layout and services. Whether you’re departing or arriving, this terminal offers a wide range of amenities to ensure a comfortable and efficient journey.