At Viva Air, we are committed to offering our customers a fast and efficient service . That is why we have made available several ways for you to communicate with our advisors and resolve your concerns quickly and effectively.
1. Customer service via telephoneThe most direct way to contact a vivaaerobus telefono advisor is through our telephone service. Below, we provide the contact numbers according to your location:
Remember that this service is available from Monday to Sunday, 24 hours a day, so you will always find an advisor willing to help you.
2. Contact via social mediaOne of the quickest and most convenient ways to get support is through our official social media channels. Our support team is available on the following platforms:
On these platforms, you can ask questions related to reservations, flight changes, and any other concerns. Responses are usually quick and effective, as we have a dedicated support team.
3. Customer service emailIf you prefer a more formal and detailed method, you can send an email to our customer service team. Please be sure to include all relevant information such as your booking number, full name and specific details of your enquiry.
You will receive a response within a maximum of 24 hours.
4. Using online chatAnother way to get immediate assistance is through our online chat. On the Viva Air website, you will find a chat icon in the bottom right corner. By clicking on it, you will be connected to an advisor who will be available to answer any questions you may have in real time.
(FAQ)On the Vivaaerobus telephone website, we have a Frequently Asked Questions section that covers a wide range of topics, such as:
Visiting this section can save you time, as many of the most common concerns are resolved there.
6. Physical officesFor those who prefer face-to-face contact, Viva Air has offices in several airports and shopping centres. There you can receive personalised assistance with ticket purchases, itinerary changes and any other arrangements you may need to make.
It is advisable to check opening hours before visiting, as they may vary depending on location.
7. Tips for effective communicationTo make your experience when contacting a Viva Air advisor as efficient as possible, we recommend:
With these contact methods, we are sure that you will be able to resolve any questions or problems related to your travels with Viva Air.
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