Business process outsourcing (BPO) non-voice projects refer to tasks that do not involve verbal communication, such as data entry, data processing, and data analysis. These types of projects can often be outsourced to companies that specialize in providing these services, as they have the necessary equipment and personnel to handle them efficiently. Some examples of non-voice BPO projects include:
Outsourcing these non-voice projects can be beneficial for companies as it can save time and resources, while also improving the quality of the work. Additionally, outsourcing to specialized companies can also provide access to a wider range of skills and expertise.
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Source: Outsource BPO non-voice projects
If you are looking for off-shore or on-shore outsourcing for non-voice data entry projects then there are certain things that you must take into consideration like the ability to meet the deadlines set by the clients, availability of the technology and the resources in terms of cost-efficient and skilled man-power and infrastructure, capability to handle your data with your perspective, and the much more to the list.
Core companies like the medical and insurance sectors need to arrange their vast customer database and outsource data entry projects to avoid chaos later. Due to the excessive demand for outsourcing, the BPO sector has boomed in recent times and further became the data backbone of these data-driven companies.
The work involves the preparation of spreadsheets where a proper record of employees, targets, sales, and other statistical data is maintained. This organized data further helps in analyzing the annual record of the company in terms of profit and losses that the company had suffered employees’ performance, and much more.
Apart from manual entry records, the use of certain database software tools like pdf, XML, Excel, and others are used for non-voice BPO projects. This section works as a back-end where they are required to arrange the data records and interact with the customers through e-mail and chat processes only.
The digitalization of everything has favored anyone, be it businesses around the globe or customers browsing for effective products online. Before the launch of any product or service, many companies take the help of the BPO industry in knowing the popularity of their products through form-filling projects.
Read More: How to Outsource Non-Voice Data Entry Projects Effectively?