To
be able to use the parental controls on the Kindle off, you need to know the
password. That the child safety lock is activated, you will see the lock icon
at the top to see your Display. To deactivate the child lock, follow the steps
in the "settings" and click on "parental control". If you
want to troubleshoot it yourself then follow steps accordingly or go on How
To Reset Parental Controls On Kindle Fireif you want to talk directly
to kindle support on their toll free number 1-855-935-5060.
The Wall