Hello, I want to note that it has been several years since I had a Vizio TV and it did not give me any problems. My daughter bought it for me as a gift and the price she paid was very reasonable. Reading the Vizio reviews here https://vizio.pissedconsumer.com/customer-service.htmlyou can see that this TV is easy to operate and light in weight. Vizio has a clear picture, good sound, and it's easy to switch inputs from different devices. Setting up Vizio was quick. Easy to understand controls. Looking forward to a few more years of watching my Vizio TV.