Below are the quick methods to resolve the QuickBooks error code 15XXX
Method 1: Perform a Clean Install
- Uninstall QuickBooks Desktop.
- Download and run the QuickBooks Clean Install Tool.
- Rename (manually) the QuickBooks Desktop installation folders.
- Reinstall QuickBooks Desktop software.
Solution 2: Edit Internet Explorer options
- Open Internet Explorer on your desktop.
- Click the gear icon at the top right corner.
- Click on Internet Options and then the Security tab.
- Select Trusted sites, click Site and add the following websites.
- If you’re using a US version of QuickBooks:
- *.quickbooks.com
- *.intuit.com
- If you’re using a Canadian version of QuickBooks:
- *.quickbooks.ca
- *.intuit.ca
- Click Close
- Click Apply and OK
Solution 3: Update Microsoft Security Certificate
QuickBooks Error 15xxx series is sometimes caused by expired Windows Security Certificate. To avoid this situation, fix this. You can run Windows Update and also download an updated certificate from Microsoft.
Solution 4: Check the Internet Connection and QuickBooks settings
QuickBooks files require uninterrupted Internet connections to be able to function properly. Do make sure that QuickBooks files have Internet access for both incoming as well as outgoing.
Solution 5: Configure your firewall or anti-virus
Sometimes security tools such as System Firewall and anti-virus software cause the 15000 series error when you attempt to download the updates. Make the required changes to their firewall settings so that they don’t block tasks related to QuickBooks and its components.
These are 5 of the most effective methods to fix QuickBooks Error 15xxx. In case the issue persists, even after performing all the steps provided in this article, you can contact our 24x7 QuickBooks payroll support experts at 1-800-615-2347 for advanced solutions.
