If you're experiencing issues with Outlook Working Offline Even Though Connected to the internet, there are several steps you can take to troubleshoot the problem:
Check your network connection:Make sure your computer is connected to the internet and your network connection is working properly.
Check your Outlook settings:In Outlook, go to the Send/Receive tab and click on the Work Offline button. If the button is highlighted, click on it again to turn off the Work Offline mode.
Disable add-ins:Sometimes third-party add-ins can cause problems in Outlook . To disable add-ins, go to File > Options > Add-ins and select COM Add-ins from the Manage dropdown menu. Then, click Go and uncheck any add-ins that are currently enabled.
Update Outlook:Make sure you have the latest updates installed for Outlook. Go to Data > Account > Update Options and select Update Now.
Create a new Outlook profile:If none of the above steps work, you can try creating a new Outlook profile. Go to Control Panel > Mail > Show Profiles and click on Add to create a new profile. Then, set the new profile as the default and see if Outlook works properly.
If none of these steps work, you may need to contact 3citcians support for further assistance.
