Activating your Xfinity Mobile service through Xfinitymobile.com / activate is a simple process, typically completed in 10-15 minutes. If you encounter any difficulties, don't hesitate to reach out to customer support. Here's a detailed guide to assist you:
Gather Information from Your Previous Carrier:
- Obtain your account PIN and account number from your previous carrier. If you don't have this information, contact your carrier to obtain it.
Prepare Your Device:
- If you're using an Apple iPhone 12 or earlier, install a nanoSIM card. Android phones with pre-installed nanoSIMs or iPhone 13 and later with eSIM capability can skip this step.
Unbox Your Xfinity Mobile Device:
- Open the box containing your new device and gather all necessary components. Keep the new phone turned off during activation. If you're using a Bring Your Own Device (BYOD), open the package containing your Xfinity Mobile nanoSIM card.
Visit xfinitymobile.com/activate:
- Head to xfinitymobile.com/activate and either log in to your existing account or create a new one. Select the phone you wish to activate.
Choose Number Option:
- Decide whether to keep your current phone number or obtain a new one.
Initiate Activation:
- Click on the "activate" button to begin the activation process. xfinitymobile.com /activate typically completes within about ten minutes.