To remove Google reviews, start by reporting those that violate Google’s policies, such as spam or inappropriate content, using the "Flag as inappropriate" feature. For legitimate but negative reviews, respond professionally to address the reviewer’s concerns and potentially resolve the issue. While not all reviews can be deleted, this approach helps manage your online reputation and demonstrates your commitment to customer satisfaction. For more info https://www.linkedin.com/pulse/how-remove-bad-reviews-from-google-my-business-cynthia-davis-ooeuf/