The Role of Chatbots in eCommerce Mobile App | Forum

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Sonu Kumar
Sonu Kumar Dec 13

Chatbots are becoming a key part of eCommerce mobile app, making shopping more convenient for customers. They offer quick help, answer questions, suggest products, and even track orders. This means customers can get the assistance they need anytime, without waiting. Providing fast and friendly support, chatbots improve the overall shopping experience, boost sales, and help businesses build stronger relationships with their customers. Simply put, they make online shopping easier and more enjoyable for everyone.